Privacy Policy

OVERVIEW

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from luxuryfragranceoil.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:
    – “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
    – “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
    – “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.  We refer to this information as “Order Information.”

We may collect personal information from you such as your name and contact details via subscription forms or customer support correspondence. When contacting customer support, we may keep a record of that correspondence

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use woocommerce to power our online store–you can read more about how woocommerce uses your Personal Information here:  https://automattic.com/privacy/.  We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:
    FACEBOOK – https://www.facebook.com/settings/?tab=ads
    GOOGLE – https://www.google.com/settings/ads/anonymous
    BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

COOKIES

Cookies are small text files that are stored on your computer or mobile device when you visit our website. They allow us to collect certain information about your browsing behaviour, such as the pages you visited, the time you spent on our website, and the items you added to your shopping cart.

We use different types of cookies, including:
Functional cookies: These cookies are necessary for the website to function properly and enable you to use our services, such as accessing secure areas of the website and making purchases.
Performance cookies: These cookies help us understand how visitors interact with our website by collecting information about the pages you visit, the links you click, and other actions you take. This information is used to improve our website’s performance and enhance your user experience.
Advertising cookies: These cookies are used to deliver relevant ads to you based on your interests and browsing history. They may also be used to limit the number of times you see an ad and measure the effectiveness of advertising campaigns.
Social media and content cookies: These cookies allow you to share content on social media platforms and personalize your experience on our website.

How long do cookies last?
Some cookies are temporary and only last until you close your browser, while others remain on your device until they expire or are deleted. The duration of each cookie depends on its purpose and the settings of your browser.

You can control and manage cookies in various ways through your browser settings. Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls. For more information on how to modify your browser settings or how to block, manage or filter cookies, please visit www.allaboutcookies.org. Please note that disabling cookies may affect your user experience and prevent you from using certain features of our website.

Third-party cookies
Our website may use third-party cookies, such as those from our advertisers or social media platforms. These cookies are subject to the privacy policies of their respective owners, and we have no control over them.

Your consent
By using our website, you consent to the use of cookies as described in this policy. If you do not agree with our use of cookies, you should disable or block them using your browser settings.

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. Please check this page periodically for updates.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

MINORS

The Site is not intended for individuals under the age of 16.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us.

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